Support agent

Conversational agents for customer support

An AI agent trained on your website that answers customers at every stage of their journey — resolving questions end to end and helping you grow revenue.

Chat bubble on your site Inline on any page Shareable chat link Conversation history

One agent for every customer conversation — support, sales and product guidance, 24/7

Support agent
My order arrived damaged — can you help?
I'm so sorry about that! A free replacement is on its way and arrives Thursday.
AI Agent

Support agent

Resolves support questions accurately and end to end, right on your website.

Sales agent
Is Pro worth it for my team?
For a team, yes — Pro adds five seats, and yearly billing saves you 20%.
AI Agent

Sales agent

Engages visitors, answers product and pricing questions, and guides them to the right plan.

Product guidance agent
What's your brand about?
We make gear built to last — for people who love spending time outdoors.
AI Agent

Product guidance agent

Helps customers find answers and understand your products, always in your brand's voice.

Live in three steps

No scripts or decision trees. The agent learns from what you already have.

1

Add your website

Create a project with your URL. We read up to 40 pages — product, pricing, docs — in about a minute.

2

Tune it

Test it in the playground, add instructions and facts your site doesn't cover, and set its tone of voice.

3

Go live

Add the chat bubble with one line of code and review every conversation, with ratings, from your dashboard.

Answers you can trust

Grounded in your content, honest when it doesn't know, and connected to the rest of your kit.

Trained on your site

Answers come from your own pages and docs, kept in sync as they change.

Every conversation logged

Read transcripts, see which pages answers used and which ones visitors rated down.

Your instructions

Add facts, policies and tone the website doesn't cover, and retrain whenever your site changes.

Frequently asked questions

How long does setup take?

About a minute. Create a ProductKit project with your website and the agent trains itself on your pages; then paste one script tag to add it to your site.

What does the agent learn from?

Your website's pages plus the instructions you give it. It answers from that content, links to the page it used, and says so when it doesn't know rather than making things up.

What happens when the agent can't answer?

It tells the visitor and points them to how to reach you (you can set this in its instructions). Every conversation and thumbs-down is in your dashboard, so you can spot gaps and fill them.