Support agent
Resolves support questions accurately and end to end, right on your website.
Resolves support questions accurately and end to end, right on your website.
Engages visitors, answers product and pricing questions, and guides them to the right plan.
Helps customers find answers and understand your products, always in your brand's voice.
No scripts or decision trees. The agent learns from what you already have.
Create a project with your URL. We read up to 40 pages — product, pricing, docs — in about a minute.
Test it in the playground, add instructions and facts your site doesn't cover, and set its tone of voice.
Add the chat bubble with one line of code and review every conversation, with ratings, from your dashboard.
Grounded in your content, honest when it doesn't know, and connected to the rest of your kit.
Answers come from your own pages and docs, kept in sync as they change.
Read transcripts, see which pages answers used and which ones visitors rated down.
Add facts, policies and tone the website doesn't cover, and retrain whenever your site changes.
About a minute. Create a ProductKit project with your website and the agent trains itself on your pages; then paste one script tag to add it to your site.
Your website's pages plus the instructions you give it. It answers from that content, links to the page it used, and says so when it doesn't know rather than making things up.
It tells the visitor and points them to how to reach you (you can set this in its instructions). Every conversation and thumbs-down is in your dashboard, so you can spot gaps and fill them.